Acceptable Use Policy
Last updated: {EFFECTIVE_DATE}
1. Client responsibility
Clients are solely responsible for their offers, products, and ad creative, and for complying with all applicable laws and with the advertising and commerce policies of TikTok and Meta/WhatsApp.
2. Prohibited uses
You must not use Solix for:
- Deceptive, misleading, or fraudulent offers.
- Prohibited, illegal, counterfeit, or unsafe products.
- Cloaking — showing reviewers one thing and users another.
- Destination or content mismatch — where the ad, the landing experience, and the WhatsApp chat do not consistently describe the same offer.
3. Keep your offer consistent
The offer in your ad must match the offer on the bridge page and in the WhatsApp conversation. Consistency protects you, your customers, and every other client on the shared domain.
4. Suspension & termination
We may suspend or terminate any client immediately, without notice, if their use risks the platform — for example, conduct that could cause the shared domain to be blacklisted by TikTok or WhatsApp — or otherwise violates this policy or applicable platform rules.
5. Reporting
To report abuse or a policy concern, contact {CONTACT_EMAIL}.